Insurance Regulators :

Canada
Julie Dickson
Superintendent
Office of the Superintendent of Financial
Institutions Canada
255 Albert Street
Ottawa ON K1A 0H2
(613) 990-7788; fax (613) 952-8219
Web Site: www.osfi-bsif.gc.ca

Alberta
Dennis Gartner
Assistant Deputy Minister of Pensions,
Insurance and Financial Institutions and
Superintendent of Financial Institutions
Arthur Hagan
Deputy Superintendent Insurance
Regulations and Market Conduct
Alberta Finance
Room 402 Terrace Building
9515 - 107 Street
Edmonton AB T5K 2C3
(780) 422-1592; fax (780) 420-0752
E-mail: dennis.gartner@gov.ab.ca
Web Site: www.finance.gov.ab.ca

British Columbia
Alan Clark
Superintendent and CEO of Financial Institutions
Commission of British Columbia
Ministry of Finance
13450 102e Avenue, suite 1200
Surrey, British Columbia V3T 5X3
(604) 953-5300; fax (604) 953-5301
E-Mail: alan.clark@ficombc.ca
Web Site: www.fic.gov.bc.ca

Manitoba
Jim Scalena
Superintendent of Financial Institutions
Department of Finance
405 Broadway, Suite 1115
Winnipeg MB R3C 3L6
(204) 945-2542; fax (204) 948-2268
E-mail: jscalena@gov.mb.ca
Web Site: www.gov.mb.ca/finance

New Brunswick
Deborah McQuade
Superintendent of Insurance
Department of Justice & Consumer Affairs
P.O. Box 6000
King Tower
440 King Street, Suite 635
Fredericton NB E3B 5H8
(506) 453-2512; fax (506) 453-7435
E-mail: deborah.mcquade@gnb.ca
Web Site: www.gnb.ca

Newfoundland and Labrador
Julian McArthur
Assistant Deputy Minister
Superintendent of Insurance
Department of Government Services
Confederation Building, West Block, 2nd floor
P.O. Box 8700
St. John's NL A1B 4J6
(709) 729-2570; fax (709) 729-4151
E-mail: jmcarthur@mail.gov.nf.ca
Web Site: www.gov.nl.ca

Northwest Territories/Nunavut
Douglas Doak
Superintendent of Insurance
Department of Finance
Treasury Division
4922 - 48th Street
YK Centre Building, 3rd Floor
Yellowknife NT X1A 1N2
(867) 920-3423; fax (867) 873-0325
E-mail: doug_doak@gov.nt.ca
Web Site: www.fin.gov.nt.ca

Nova Scotia
Doug Murphy
Superintendent of Insurance
Depatment of Finance
Financial Institutions Division
1723 Hollis Street, 4th Floor
Halifax, Nova Scotia
Halifax NS B3J 1V9
(902) 424-6331; fax (902) 424-1298
E-mail: fininst@gov.ns.ca
Web Site: www.gov.ns.ca/finance/insurance

Ontario
Phillip Howell
CEO & Superintendent of Financial Services
Financial Services Commission of Ontario
5160 Yonge St., 4th floor, Box 85
North York ON M2N 6L9
(416) 250-7250; 1-800-668-0128, ext. 7058; fax (416) 590-7070
Web Site: www.fsco.gov.on.ca

Prince Edward Island
Robert Bradley
Superintendent of Insurance
Office of the Attorney General
P.O. Box 2000
95 Rochford Street, Shaw Bldg., 4th floor
Charlottetown PE C1A 7N8
(902) 368-6478; fax (902) 368-5283
E-mail: rabradley@gov.pe.ca
Web Site: www.gov.pe.ca

Québec
Patrick Déry
President & CEO
Place de la Cité, Tour Cominar
2640, Laurier Blvd.,
Bureau 400,
Québec (Québec) G1V 5C1
(418) 525-0337; fax (418) 525-9512
E-mail: renseignements-consommateurs@lautorite.qc.ca
Web Site: www.lautorite.qc.ca

Saskatchewan
JIm Hall
Superintendent of Insurance
Saskatchewan Financial Services Commission
1919 Saskatchewan Drive, Suite 601
Regina SK S4P 4H2
(306) 787-7881; fax (306) 787-9006
E-mail: jim.hall@sfsc.gov.sk.ca
Web Site: www.sfsc.gov.sk.ca

Yukon
Laurel Miller Wright
Superintendent of Insurance
Community Services
P.O.Box 2703 C-5
Whitehorse YK Y1A 2C6
(867) 667-5111; fax (867) 667-3609
too-free (in Yukon only): 1-800-661-0408, local 5111
E-mail: consumer@gov.yk.ca
Web Site: www.gov.yk.ca

Selected insurance-related organizations in Canada

ADR Institute of Canada, Inc. (ADRIC)
405-234 Eglinton Avenue East
Toronto ON M4P 1K5
(416) 487-4733; fax (416) 487-4429; (877) 475-4353
E-mail: admin@adrcanada.ca
Web Site: www.adrcanada.ca
Mary Anne Harnick, Executive Director

General Insurance OmbudService 
Head Office
10 Milner Business Court
Suite 701
Toronto, Ontario
M1B 3C6
Phone: 416-299-6931; Toll free: 1-877-225-0446; Fax: 416-299-4261
E-Mail: pr@lma.net  
Website: www.giocanada.org
Brian Maltman, Executive Director

Ombudsman for Banking Services and Investments
401 Bay Street, Suite 1505
P.O. Box 5
Toronto, ON M5H 2Y4
Phone: 1-888-451-4519 
Fax: 1.888.422.2865 
e-mail:  ombudsman@obsi.ca 
Website :  www.obsi.ca

Canadian Life and Health Insurance Ombudservice
401 Bay Street
P.O. Box 7
Toronto, ON M5H 2Y4
Phone: 1-888-295-8112
Website: www.chlio.ca

Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th floor
Ottawa, Ontario K1R 1B9 
Phone: 1-866-461-FCAC (3222)
Website: www.fcac-acfc.gc.ca/